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IT Support
A dedicated helpdesk, proactive monitoring and onsite support wrapped in a clear SLA.
Key benefits
- Fast, friendly response
- Proactive issue prevention
- Predictable monthly cost
- One number for everything
The problem
IT issues stack up. Staff lose hours. Nobody's really accountable.
Our solution
A dedicated helpdesk plus proactive monitoring, patching and onsite support — all wrapped in a clear SLA.
What's included
- Unlimited helpdesk tickets during working hours
- Remote and onsite engineer support across the Midlands
- Monitoring and patching of servers, devices and network
- Asset register and documentation kept current
- Regular service reviews with a named specialist
Common questions
How quickly will you respond?
Priority issues are picked up fast, with response targets agreed in your SLA before we start.
Do you come onsite?
Yes. We're Midlands based, so onsite visits are scheduled quickly whenever remote support isn't enough.
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Ready when you are
Ready for IT that just works?
Partner with Schools & Business Solutions and let technology become your competitive advantage. Book a free, no-obligation consultation with a senior IT specialist today.